A tour of the panel
The sidebar
Section titled “The sidebar”Each staff member sees only the menus their role allows. A cashier, for example, does not see the Network section.
| Menu | Used for |
|---|---|
| Dashboard | Overview: customers, open sessions, enabled routers, finance, and recent activity |
| Customers | The customer list, and each customer’s page with services, billing, traffic, sessions, and history |
| Plans | What you sell: price, speed, quota, and term |
| Hotspot access | Vouchers, batches, access zones, and access endpoints |
| Network | NAS / Routers, Sessions, IPAM, and Access profiles |
| Finance | Overview, Receivables, Invoices, and Payments |
| Reports | Customer, service, finance, and network reports |
| Branches & resellers | Shown when you have branches or resellers, or may create them |
| Administration | Staff & roles, Billing settings, Audit logs, Support / System records, Branding, Presentation settings |
| Logs | Connection attempts, User auth log, RADIUS diagnostics, and System events |
Global search
Section titled “Global search”The search box at the top finds a customer or connection by name, phone,
PPPoE username, or IP address. Type IP addresses in full, for example
10.20.1.84.
The customer page
Section titled “The customer page”Most daily work happens on a customer’s page. It has these tabs:
| Tab | Contents |
|---|---|
| Overview | Contact details, current services, online state, and quick actions |
| Billing | Balance, invoices, payments, credit limit, and statement |
| Traffic | Daily or monthly download and upload chart |
| Sessions | Current and past sessions |
| Network | IP address, access profile, and the connection’s technical settings |
| History | Changes staff or the system made to this customer |
Workspaces
Section titled “Workspaces”If your ISP has branches or resellers, every staff member works in one workspace: the Main ISP, a branch, or a reseller. Each workspace shows only its own customers and data. If you have access to more than one, switch between them from the top bar. See Branches and resellers.
When someone else changed it first
Section titled “When someone else changed it first”If a colleague changes the same record before you save, the panel says the record changed while you were working and loads the latest version. Review and save again — this stops you overwriting a colleague’s work.