Record a payment and print a receipt

Every amount you receive from a customer — cash, bank transfer, or another method — must be recorded in Farava so it is added to the customer’s credit.

Record a payment

1. On the customer’s Billing tab, select Record payment. (You can also record a payment from Finance → Payments; there you first search for the customer by name, number, phone, or email.)

2. Fill in Payment details:

   Field	Meaning
   Amount	In Afghanis, with two decimals, for example 1500.00
   Payment method	Cash, Bank transfer, or Other
   Received at	When the money was actually received
   External reference	Optional; for example a bank transfer number or paper receipt number

3. Select Post payment.

The payment is added to the customer’s credit immediately and covers their oldest open debts first. If the customer paid for an activation or renewal, you can now activate or renew.

Don’t record it twice

A posted payment cannot be edited or deleted. Check the amount and customer before posting. If a mistake is posted, fix it with a financial adjustment and a clear reason.

Receipt

After posting, open the payment and select View receipt, then Print to print it or save it as a PDF. The receipt uses your ISP name and logo from Branding.

Payment states

State	Meaning
Available customer credit	Not used for any invoice yet
Partially applied	Part of it has covered one or more invoices
Applied to invoice	Fully used for invoices
Reversed	Cancelled out by a reversing entry

The payments list

Finance → Payments lists every payment in the current workspace, newest first. For total collections over a date range, see the Collections report in Reports.