How finance works

The simple rule: credit first, then service

In Farava, money and service connect like this:

The customer pays → you record the payment → the money is added to the customer’s credit.
You activate or renew the subscription → the plan price is taken from that credit and an invoice is issued.
If there is not enough credit, activation and renewal do not go through — unless you use renew on credit, which creates debt.

Each payment automatically covers the customer’s oldest open debts first; anything left stays as credit for later.

On the customer’s Billing tab:

Section	Meaning
Account position	In credit, amount due, or settled
Outstanding debit	Total of unpaid invoices
Unapplied credit	Money paid and not yet used for an invoice
Open items	Debts with their due state, and unused credits
Credit	This customer’s credit limit and how much is left
Statement	Every entry in a date range with opening and closing balance

Finance → Overview shows what needs attention today:

Outstanding — total customer debt, split into Not yet due, In grace period, and Overdue;
Payments today and Invoices issued today;
Overdue customers, recent payments, and outstanding invoices.

“Today” follows the ISP time zone in Presentation settings.

Finance → Receivables lists customers with overdue debt, longest overdue first. The Days past due column shows who to follow up first.

An unpaid amount moves through these stages:

Invoice issued → not yet due → due date → in grace period → overdue

You set the payment term and grace period in Billing settings.